1. GENERAL PROVISIONS

1.1. This document (hereinafter referred to as the Agreement) applies to the web resource named "bestgames.to" and its subdomains located at bestgames.to.

1.2. This Agreement establishes the rules of interaction between the management of the web resource "bestgames.to" (hereinafter referred to as the Resource Management) and its visitors.

1.3. The Resource Management reserves the right to edit, supplement, or remove any part of this Agreement without prior notice to the visitor.

1.4. Use of the web resource by the visitor implies their agreement with all the terms set forth in the Agreement, as well as with subsequent modifications.

1.5. The user is individually responsible for familiarizing themselves with the current version of this Agreement.

2. DEFINITIONS OF TERMS

2.1. For clarity of interpretation of this Agreement, the following terms mean:

2.2. "bestgames.to" – is a web platform (hereinafter referred to as the Site), located at bestgames.to, providing a range of online services and features, as well as presenting information about goods, services, or other values for the User, Sellers, or Service Providers, offering the ability to select, order, or purchase goods and services.

2.3. User – is a person who has accessed the Site via the Internet and actively uses it.

2.4. Site Content – includes intellectual creations, including but not limited to: texts, titles, images, musical compositions, graphics, photos, design, interfaces, logos, software, databases, and other objects presented on bestgames.to and protected by copyright.

3. SUBJECT OF THE AGREEMENT

3.1. The main purpose of this Agreement is to provide the User with the opportunity to access goods and services presented on the Site.

3.2. The Site offers the User the following services:

• The ability to post comments, reviews, and ratings of the Site's content;
• Acquaintance with the assortment of goods and services on the Site;
• Selection, ordering, and reservation of goods or services for subsequent purchase.

3.3. This Agreement covers all existing services of the Site and any possible future updates or additions to them.

3.4. Use of the Site is provided free of charge.

3.5. This document constitutes a public offer. By interacting with the Site, the User automatically agrees to the terms set forth herein.

3.6. All conditions for the use of materials and services of the Site comply with the legislation of the Russian Federation.

4. RIGHTS AND OBLIGATIONS

4.1. Site Administration may:

4.1.1. Make changes to the terms of use of the Site and its content. Such changes take effect after they are published on the Site.

4.2. User's rights and obligations:

4.2.1. The User may use all the services available on the Site and purchase the offered Goods and/or Services.

4.2.2. Contact the Administration with questions through:

• Email: [email protected]
• Feedback form at: https://bestgames.to/page/contacts

4.2.3. Use the Site within the rules provided by the Agreement and in accordance with the laws of the Russian Federation.

4.2.4. Request the Administration to hide their personal information.

4.2.5. Does not have the right to use the Site's information for commercial purposes without the Administration's permission.

5. The Site User undertakes to:

5.1. Provide the Administration with additional information related to the Site's services upon request.

5.2. Respect the rights and interests of authors and other rights holders when using the Site.

5.3. Not interfere with the stable operation of the Site.

5.4. Not post on the Site information that is confidential or protected by the laws of the Russian Federation.

5.5. Maintain the confidentiality of information protected by the laws of the Russian Federation.

5.6. Not post advertising information without the permission of the Site Administration.

5.7. Refrain from actions aimed at:

 5.7.1. -  Violating the rights of minors or causing them offense.

 5.7.2. -  Discrimination against minorities.

 5.7.3. -  Impersonating another person or a representative of an organization, including the Site's staff.

 5.7.4. -  Misleading others about the goods or services on the Site.

 5.7.5. -  Unfounded comparisons or defamation of goods/services.

 5.7.6. -  Uploading illegal content or content that infringes on the rights of third parties, promotes violence, discrimination, or contains false information.

 5.7.7. -  Calls for illegal actions or support of such actions on the territory of the Russian Federation.

5.8. To guarantee the accuracy of the provided data.

5.9. To protect their personal data from unauthorized access.

6. The User is prohibited from:

6.1. Using technical means to copy or track the Site's content, including but not limited to automatic devices, programs, or algorithms.

6.2. Interfering with the normal operation of the Site.

6.3. Circumventing the Site's structure to extract information not intended for free access.

6.4. Attempting to gain unauthorized access to the Site, its functions, or other related systems or networks.

6.5. Violating or attempting to violate the Site's security and authentication measures.

6.6. Monitoring information about other users or attempting to do so.

6.7. Using the Site for activities that are contrary to the laws of the Russian Federation, or inciting such activities, as well as violating the rights of the Site or third parties.

7. RETURN OF DIGITAL SERVICES

7.1. General provisions:

7.1.1. Once an additional paid service has been rendered properly, the money spent on its purchase is non-refundable. We guarantee the quality of the services provided and are always ready for open dialogue with our customers.

7.1.2. In the event that the service was not fully provided or the quality of the services does not meet expectations, including situations where a VIP vote did not add the specified number of votes to the project upon replenishment, there were difficulties with installing the banner after its payment, or technical errors were found that prevent the correct use of services, the customer has the right to a refund or to receive an alternative service of equivalent value.

7.2. Refund procedure:

7.2.1. To initiate the refund process, it is necessary to contact the support service via the email address provided on the site, with a detailed description of the reasons for the refund and the provision of necessary documents.

7.2.2. The refund request should be accompanied by the following documents and information:

• Screenshots or photographs confirming the payment;
• Payment receipts (if available);
• The email address from which the payment was made;
• The exact date and time of the payment;
• Any other documents or data confirming the payment and that may facilitate the prompt resolution of the issue.

7.2.3. The consideration of the claim and the refund process will take up to 15 working days from the moment of receiving the request with a complete set of necessary documents and information.

7.2.4. In case the claim is satisfied, the refund will be made to the same payment instrument that was used for the payment.

8. PROPERTY RIGHTS AND USE OF THE SITE

8.1. All rights to the Site and its Content belong to and are exercised by the respective Site Administrator.

8.2. This Agreement includes all additional terms and conditions regarding the purchase of Goods or services available on the Site.

8.3. No information published on the Site can be considered as a modification or amendment to this Agreement.

8.4. The Site Administration reserves the right to unilaterally change the assortment of Goods and services presented on the Site, as well as their cost, without additional notification to Users.

9. LIMITATION OF LIABILITY

9.1. The Site Administration is not responsible for losses, directly or indirectly incurred by the User as a result of deliberate or careless violation of the terms of this Agreement or in connection with unauthorized access to the communications of other Users.

9.2. The Site Administration is released from liability in the following cases:

 9.2.1. - For failures or delays in performing operations, arising due to reasons beyond the Administration's control, including, but not limited to, failures in telecommunications, computer, electrical, and other related systems.

 9.2.2. - For the actions or inaction of third-party payment systems, banks, or other financial organizations, as well as related delays.

 9.2.3. - For the correct operation of the Site if the User does not have the necessary technical equipment or software to use it. In this case, the Site Administration is not obliged to provide the User with such equipment or software.

9.2.4. - For any information posted by the User on the Site, including its accuracy, legality, as well as possible violations of the rights of third parties or legislation related to the information posted by the User.

10. DISPUTE RESOLUTION PROCEDURE

10.1. Before applying to the court regarding disputes arising from this Agreement, the Parties are obliged to attempt to resolve them by making claims and conducting negotiations.

10.2. The Party that received the claim is obliged to consider it and send a response to the applicant within 30 calendar days from the date of its receipt.

10.3. If the Parties do not reach an agreement on disputed issues, each of them has the right to apply to the judicial authorities of the Russian Federation.

10.4. Any claims regarding the terms of use of the Site must be made within 5 days from the moment the reason for the claim arises, excluding issues related to copyright protection. Claims submitted after the specified period are not considered by the court.