1. General Provisions

1.1. Purpose and Nature of the Website
This document (hereinafter referred to as the "Agreement") applies to the web resource "bestgames.to" and its subdomains located at https://bestgames.to. The Website provides exclusively informational services, acting as a catalog (rating) of third-party gaming servers unaffiliated with the Website Administration. The Website Administration does not participate in the creation, distribution, or support of any third-party software, including gaming clients and server software. All published data is for reference purposes only and is provided by third parties (server owners and/or users).

1.2. Legal Nature of the Agreement
This Agreement constitutes a contract under Article 437 of the Civil Code of the Russian Federation between the User and the operator regarding the use of the web resource "bestgames.to" (hereinafter referred to as the "Resource Management"). By accepting the terms of this Agreement, the User confirms their agreement with all its provisions, including subsequent amendments. Acceptance is confirmed by clicking a link sent to the User’s email.

1.3. Trademarks and Copyrights
All names, logos, trademarks, and other intellectual property featured on the Website belong to their respective rights holders. The Website Administration uses game names solely for description and identification purposes without claiming any rights to these objects. If any rights holder identifies an infringement of their rights, they may contact the Website Administration to promptly remove the disputed materials.

1.4. Amendment of Agreement Terms
The Resource Management reserves the right to edit, supplement, or remove any part of this Agreement without prior notice to the visitor. The current version of the Agreement is always available on the Website, and it is the User’s responsibility to review it regularly.

1.5. Unlawful Content Removal Policy
Upon receiving written notification from a rights holder or competent authorities that information on the Website violates third-party rights or Russian Federation law, the Administration reserves the right to restrict access to such information, remove it, or take other measures to comply with legal requirements without prior notice.

1.6. Publishing User Content
All materials published on the Website (e.g., server descriptions, links, banners) are posted by users or external partners under their sole responsibility. The Website Administration does not conduct prior moderation but reserves the right to review and remove content if it violates this Agreement or current Russian Federation laws.

1.7. The Website Administration does not verify the legality of servers and only publishes received information "as is."

2. Definitions

2.1. Website ("bestgames.to")
An online platform located at https://bestgames.to, providing a range of online services and features, offering information about products, services, or other values for Users, Sellers, or Service Providers, enabling the selection, ordering, or acquisition of goods and services.

2.2. User
Any person who gains access to the Website via the Internet and uses its functionality in accordance with this Agreement.

2.3. Website Content
Intellectual results of activity (texts, names, images, musical compositions, graphics, photos, designs, software, databases, etc.) presented on "bestgames.to" and protected by copyright according to Clause 1, Part 2, Article 1259 of the Civil Code of the Russian Federation.

3. Subject of the Agreement (Website Services)

3.1. Purpose and Objectives
The primary purpose of this Agreement is to provide Users with access to goods and services presented on the Website.

3.2. Services Available to Users
The ability to post comments, reviews, and ratings of the Website’s content;
Familiarization with the range of goods and services on the Website;
Selection, ordering, and reservation of goods or services for subsequent purchase.

3.3. Mandatory Links
When citing Website materials, a link to the Website is mandatory. This Agreement covers all current Website services and any future updates or additions to them.

3.3.1. Any information about gaming servers, ratings, and comments is a "subjective opinion of users or external partners," and the Administration is not responsible for its accuracy.

3.4. Free Nature of Use
Using the Website is free of charge. All terms for using the Website’s materials and services comply with the legislation of the Russian Federation. Any interaction with the Website implies automatic acceptance of this Agreement.

4. Rights and Responsibilities of the Administration

4.1. Administration Rights

4.1.1. To amend the terms of use and content of the Website without the User’s consent. Such changes take effect after publication on the Website.

4.1.2. To require the User to cease actions violating this Agreement and, if necessary, remove information or block accounts.

4.2. Administration Responsibilities

4.2.1. To warn the User about actions violating the rules and allow rectification if not contrary to Russian Federation law. In cases of repeated or gross violations, the Administration may delete the User’s account.

4.2.2. To promptly respond to justified notifications of violations (notice-and-takedown), removing or restricting access to unlawful content.

5. Rights and Responsibilities of the User

5.1. User Rights
To use all services available on the Website and purchase offered goods and/or services;
To contact the Administration regarding Website use issues via email at [email protected] or the feedback form at https://bestgames.to/page/contacts;
To use the Website within the rules of this Agreement and Russian Federation laws;
To request the Administration to hide their personal information;
To refrain from using Website information for commercial purposes without explicit Administration consent.

5.2. User Responsibilities
To provide additional information to the Administration upon request for service provision;
To respect the rights and interests of authors and other rights holders when using the Website;
Not to disrupt the stable operation of the Website or publish confidential information protected by Russian Federation laws;
To maintain the confidentiality of information protected by Russian Federation laws;
Not to post advertising information without Administration permission;
To guarantee the accuracy of provided data;
To protect their personal data from unauthorized access.

6. Prohibited Actions on the Website

6.1. To use technical means to copy or track Website content, create "clones" for placement on other sites, or use software or algorithms to infringe copyrights.

6.2. To disrupt the normal operation of the Website or bypass its structure to extract closed or private information.

6.3. To attempt unauthorized access to the Website, its functions, or associated systems.

6.4. To violate or attempt to violate Website security and authentication measures.

6.5. To monitor or attempt to monitor information about other users without their consent.

6.6. To use the Website for purposes contrary to Russian Federation laws or to infringe third-party rights.

6.7. To post unlawful content promoting violence, discrimination, or containing false information, or to call for unlawful actions.

6.8. To post links to unlicensed/pirated versions of software (gaming clients) or otherwise promote copyright infringement. The Website Administration is not responsible for such violations but will promptly remove such materials upon notification. Mentioning any gaming server does not imply the Administration confirms its legality.

7. Refunds for Digital Services

7.1. General Provisions

7.1.1. Payments for additional paid services provided in proper quality are non-refundable.

7.1.2. If a service is not fully provided or its quality is unsatisfactory (e.g., a VIP vote did not increase the project’s votes as stated, difficulties with banner installation post-payment), the customer is entitled to a refund or an alternative service of equivalent value.

7.2. Refund Procedure

7.2.1. To initiate a refund, contact support via the email provided on the Website with a detailed reason for the refund and required documentation.

7.2.2. Attach screenshots or payment confirmations, payment receipts (if available), the date and time of payment, and any other data confirming the payment to the refund request.

7.2.3. Refund claims are reviewed within 15 business days of receiving the complete document set.

7.2.4. If the claim is approved, refunded funds will be sent to the same payment method used for the purchase.

8. Ownership Rights and Use of the Website

8.1. All rights to the Website and its Content belong to the respective Website Administrator. This Agreement includes all additional terms for purchasing goods or services available on the Website.

8.2. Any information published on the Website cannot be considered an amendment to this Agreement unless explicitly stated.

8.3. The Website Administration reserves the right to unilaterally change the range of goods and services, as well as their cost, notifying the User via email.

9. Limitation of Liability

9.1. General Provisions
The Website Administration is not liable for any losses directly or indirectly incurred by the User if such losses are due to intentional or negligent violation of this Agreement by the User or unauthorized access to other Users’ communications.

9.2. Exemptions from Liability

(9.2.1) Failures or delays in performing operations due to reasons beyond the Administration’s control (technical failures, power outages, etc.);

(9.2.2) Actions or omissions of third-party payment systems, banks, or other financial organizations;

(9.2.3) Improper Website operation due to the User’s lack of necessary equipment or software;

(9.2.4) Any information posted by the User, including its accuracy, legality, potential violations of third-party rights, or Russian Federation laws.

10. Dispute Resolution

10.1. Pretrial Procedure
Before taking legal action, the Parties must attempt to resolve the dispute by submitting a claim and engaging in negotiations.

10.2. Response Deadline
The Party receiving the claim must review and respond within 30 calendar days.

10.3. Legal Remedies
If the Parties fail to reach an agreement, either Party may take the matter to a court of the Russian Federation.

10.4. Claim Submission Deadline
Any claims regarding the terms of Website use must be submitted within five days of the grounds for the claim arising (excluding copyright protection cases). Claims submitted after this deadline will be reviewed by the court in accordance with Russian Federation law.

10.5. Applicable Law
All matters not addressed in this Agreement shall be resolved in accordance with the legislation of the Russian Federation from the date the User accepts the Agreement terms.